Staff Assistant I, Airport Station
Location: Kansas City Intl Apt Cust Svc (MCI-CCSC)
Additional Locations: None
Requisition ID: 66268
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is a member of the Airport Stations Team within the Customer Experience Division.
This position is based on part time hours worked.
Responsible for performing a wide variety of office duties including: coordinating meeting arrangements, typing, filing, ensuring telephone coverage, greeting and directing customers, handling mail, ordering and distributing office supplies, reconciling P-card spending, tracking anniversaries/birthdays, and arranging travel and hotel accommodations.
What you'll do
Provides assistance with preparation of management presentations and special projects as required
Administers, reviews, and monitors all local invoices through InvoiceWorks and disseminate as necessary
Troubleshoots and escalates office technology issues, including telephone and copier machines
Tracks and ensures employees complete onboarding duties, including appropriate system access, assignment of lockers, mailboxes, uniforms, badges, fingerprinting, training, etc. Assists in station event planning, coordination, and execution (i.e. Do Crew, luncheons, holiday meals, recognition events)
Handles payroll processing in Workbrain for management and support staff
Processes bereavement letters and coordinates local communications and response
Manages employee parking, including permitting and assignments, as required
Assists with timekeeping functions, data entry, data verification, reconciliations and filing
Maintains employee files, as necessary
Maintains Station meeting plans, including monthly emergency response
Accesses and manages various periodic reports, including performance, audit, expense, employee engagement and recognition, etc.
Updates required manuals. Files and maintains all security related items
Acts as backup for various payroll functions
Manages records for OSHA, safety, etc. (301's, weekly and annual)Assists with budget preparation and reconciliation, including monthly closeout of landing fees
Supports auditing activities as required
Tracks and verifies incentive funds earned
Liaises with CRE/Facilities and vendors to track local projects, as needed
Leads/directs work with other support staff, as needed
Performs other duties as required
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED
Previous office/clerical experience
Preferred Qualifications- Education & Prior Job Experience
Skills, Licenses & Certifications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Knowledge of policies, procedures, and corporate structure
Ability to prioritize work, be detail oriented and meet deadlines
Ability to perform in a fast paced environment and handle multiple tasks simultaneously
Ability to be self-motivated with strong organizational skills
Ability to grasp concepts and functionality of specific software and programs
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you ll have access to your health, dental, prescription and vision benefits to help you stay well. And that s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself that s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 66268
Similar jobs near me
- Customer Service Representative: Ideal Candidate
- What is a customer service representative?
- How to become a customer service representative
- What makes a great customer service representative
- Mastering the Art of Remote Customer Service: A Comprehensive Guide for Customer Service Representatives Working from Home